You can have up to 5 Authenticator apps registered per account. For example, you might want to register the Authenticator App on a new phone or secondary phone. As a consequence it is recommended that these are replaced with ‘Modern Authentication’ capable applications, like Outlook On The Web. Older email applications that do not support ‘Modern authentication’ typically require the security of the Office 365 to be decreased. Other email applications supporting ‘Modern Authentication’ or OAUTH2 such as Windows Mail, Thunderbird, and Apple Mail should work in a similar way to Outlook and Outlook on the web.Īny other application that cannot use 'Modern Authentication' Outlook 2013 supported Modern Authentication with updates and registry changes, however these are no longer supported and an upgrade to a current version of Outlook is strongly recommended. It will ask you for your secondary authentication (MFA) details in the same way that Outlook on the web does. Outlook 2016 onwards is capable of connecting to Office 365 accounts using 'Modern Authentication'. You will now receive confirmation that you have configured MFA on your account using the Authenticator app. Once you have approved the request with the Authenticator app you will see the following confirmation screen. You will need to enter this into the Authenticator app in order to approve the request. You will see a number displayed on the screen. You can now select Next on the MFA setup screen and you should be sent a notification to the Authenticator app. Point the camera at the QR code on the O365 MFA setup screen and the Authenticator app should now add your O365 account. This should open the camera on your mobile device. You will be asked 'What kind of account are you adding?'. Open the Authenticator app and either click on the + symbol or, if you don't see this, click on the 3 dots menu option and then select 'Add account'. The steps within Microsoft Authenticator may vary slightly based on your phone. The screen will prompt you to open the Authenticator app on your mobile device and add your O365 account by scanning the QR code which is displayed on the screen: Now that you have the Authenticator app installed you can proceed with adding your Office 365 account to the app. Once you have installed this, select Next. You will now be prompted to install the Microsoft Authenticator app. Select Next to proceed with setting up MFA. To set up MFA you will need to use the Microsoft Authenticator app. You may be given the option of skipping the MFA setup and postponing it for up to 14 days but you will eventually have to configure MFA to continue accessing your account. When MFA is required for your Office 365 account you will see the following prompt when you go to log on to your account. Alternatively, just search for “Microsoft Authenticator” from within your device’s application store.Ī Microsoft guide to the Authenticator app can be found at: You can also scan one of the following QR codes using your mobile phone’s camera and this will take you directly to the relevant app store for your device. This application can be easily installed on your mobile device by following the links below: In most cases it is now necessary to use the Microsoft Authenticator mobile application to complete this secondary authentication step. Multi-factor authentication is the process whereby you are asked to complete an additional authentication step when logging on to your Office 365 account. Multi-factor Authentication and the Microsoft Authenticator app Changing your MFA choices and Setting up new app passwords.Note: For those schools that do not have a remote support contract with ourselves, we will provide some guidance, but if you require further assistance we’d recommend discussing with your local ICT support provider. Setting up Multi-Factor Authentication on Office 365
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